Goleman, D. 1995. Emotional Intelligence: Why It Can Matter More Than IQ . New York: Bantam Books.

Goleman, D. 1998. Working with Emotional Intelligence . New York: Bantam Books.

Gardner, H. (1999). Intelligence Reframed. New York: Basic Books.

Landy, F. J. 2005. Some historical and scientific issues related to research on emotional intelligence. Journal of Organizational Behavior 26: 411–24.

Shaw, P. 2002. Changing Conversations in Organization

Stickdorn, M & Schneider, J (2011) This is Design Thinking: Basics, Tools, Cases. BIS Publishers

Zeidner, M. 2009. Moshe Zeidner, Gerald Matthews, and Richard D. Roberts. WHAT WE KNOW ABOUT EMOTIONAL INTELLIGENCE


Kitson, L. 2016. Do the Right Talky. Hyper Island Workshop. PDF document.

Tulgan, B. 2013. PDF document - Meet Generation Z: The second generation within the giant "Millennial" cohort

Academic papers:

Avolio, B. J., & Gardner, W. L. 2005. Authentic leadership development: Getting to the root of positive forms of leadership. Leadership Quarterly, 16: 315-338.


Grandey, A. A., Fiske, G. M., Mattila, A. S., Jansen, K .J., & Sideman, L. A. 2005. Is "service with a smile" enough? Authenticity of positive displays during service encounters. Organisational Behaviour and Human Decision Processes, 96: 38-55.

Lane, D. and Maxfield, R. (1996) 'Strategy Under Complexity', Foresight, Complexity and Strategy in Long Range Planning 29, 2.

Ryan, R. M., & Deci, E. L. 2001. On happiness and human potential: A review of research on hedonic and eudaimonic well being. Annual Review of Psychology, 52: 141-166.

Shamir, B., & Eilam, G. 2005. "What's your story?": A life-stories approach to authentic leadership development. Leadership Quarterly, 16: 395-417.

Trist, F.E. and Emery, E.L. 1973. Toward a Social Psychology. New York, NY: Plenum.

Walsh, J, & Craig, M. 2015. A case study striving for the best care and best team culture : applying grounded / dialogic change in practice.


Ackerman, D. 2014. Future Footprints.

Arauz, 2016. Responsive Organizations.

Baer, 2014. This Personality Trait Predicts Success.

Bailey, J. 2016. The Difference Between Good Leaders and Great Ones, Harvard Business Review.

Beck, K. 2001.

Bernstein, E. 2016. Beyond the Holacracy Hype.

Blair, 2015. Facebook makes teenagers depressed, anxious and unable to sleep,.

Bion, 1961. The Legacy of Wilfred Bion .

Bond, 2016. Your Emotional Property.

Bobinski, D. 2009. Soft skills can be hard to learn.

Brown, B. 2010. The power of vulnerability.

Brown, B. 2013. Brene Brown: How Vulnerability Can Make Our Lives Better.

Brown, B. 2016. Bene Brown on Empathy.

Brown A.D, 1998. Organisational Culture.

Brown, D. 2015. Culture and engagement.

Brown, S. 2015. The opposite of play is not work — it is depression.

Chapman, C. 2002. Theory X-Y Diagram.

Clune, B. 2016. Airbnb.

Conaway, C. 2015. Article.

Cohen, 2013. Productivity in the Modern Office: A Matter of Impact

Curtis, M. 2014. Airbnb.

Deliotte 1, 2015.

Deliotte 2, 2010.

Denison, D.1984. Bringing Corporate Culture To the Bottom Line.

Deci, E & Ryan, R. 1985. Intrinsic Motivation and Self-Determination in Human Behavior

Drucker, P. no date. Website.

Edmondson, A. 2014. Building a psychologically safe workplace: Amy Edmondson at TEDxHGSE.

Gallup, 2013.

Gallup 2, 2016.

George, B., Sims, P., McLean, A. N., & Mayer, D. 2007. Discovering Your Authentic Leadership, Harvard Business Review.

Holacracy, 2016. Beyond the Holacracy Hype

HOW Report. 2016.

Hunt, V. 2015. Why diversity matters.

IDEO, no date. Method Cards.

Johnson, 2014. Intellectual Property and Emotional Property.

Kniberg, H. 2012. Spotify.

Kniberg, H. 2014. Spotify.

Koestler, A. 1967.

Krznaric, R. 2015. Empathy: Why It Matters, And How To Get It.

Laloux, F. 2014. Reinventing organisations.

Laloux, F. 2016. Reinventing Organisations.

Leberecht, 2012. 4 ways to build a human company in the age of machines.

Lewis, K. 2014. Reducing Hierarchy for More Innovation.

Liebhart, M & Lorenzo, L, G. 2010. Between planned and emergent change.

Maslow, 1954. hierarchy of needs.

McGrath, R. 2014. HBR article.

McKinsey, 2013.

McCord, P. 2014.

McGregor, D. 1960. Theory X-Y paper.

McGregor, L. 2015. How Company Culture Shapes Employee Motivation.

Meet Generation Z, 2014.

Nessler, D. 2016. Medium Article.

Nicholas J.M & Styne H, 2012. Project Management for Business, Engineering, and Technology.

Noguchi, Y. 2015. Zappos.

Patagonia, 2016. Employee Activism.

Patagonia, 2016. Becoming a responsible company.

Plutchik, 1980. Robert Plutchik's Wheel of Emotions.

Psychology Today, 2011.

Reingold, J. 2016. Fortune.

RoZovsky, 2015. The five keys to a successful Google team.

Robertson, B, J. 2016. Holacracy.

Shackell, 2016. If Your 'Purpose' is to Sell Stuff, then You've Missed the Point.

Sinek, S. 2016. People come before money.

Sinek, S. 2009. Start with why -- how great leaders inspire action .

Sinek, S. 2016.

Schawbel D, 2014. Entrepreneur. Why 'Gen Z' May Be More Entrepreneurial Than 'Gen Y'

Sideman, D. 2016.

Smith, A. 1723. Division of Labour.

Snowden, D J. 2007. A Leader's Framework for Decision Making, Harvard Business Review.

Sloan, A. 2009. Economist Article.

Stickdorn, M. 2012. Double Diamond/Service design thinking.

Sweeney, 2006. Millennials.

Toffler, A. No date. Alvin Toffler.

Tough , P. 2013. How Children Succeed: Grit, Curiosity, and the Hidden Power of Character .

ToMo, 2015. ToMo Survey.

Tulgan, B. 2013. Meet Generation Z: The second generation within the giant "Millennial" cohort.

UXmatters, 2008. Preparing for User Research Interviews.

Vishnepolsky, 2016. How to hire great people .

Wharton, 2013. Productivity in the Modern Office: A Matter of Impact.

Wiseman, T. 1996. A concept analysis of empathy.

Made on